CNNC

Welcome to CNNC

At CNNC, we understand the ever-evolving IT landscape and the challenges it presents to businesses. That's why we offer comprehensive IT solutions designed to streamline your operations, boost efficiency, and empower you to achieve your strategic goals.

About Us

IT solutions tailored for small businesses

Our core services include computer networking, managed IT services, and hardware maintenance, encompassing repair, installation, and ongoing support. Our target clientele typically comprises professional service businesses, notably physician's offices, with 5 to 150 workstations. These businesses heavily rely on email, internet connectivity, and robust computer networks to sustain their daily operations. Recognizing the complexity and criticality of these systems, they entrust CNNC to ensure seamless functionality.

Award Winning

Professional Staff

24/7 Support

Fair Prices

Our Services

COMPLETE MANAGED IT SERVICES

CNNC offers a variety of IT managed service and security plans that are designed to fit a wide scope of business needs. Whether you have a large enterprise or small business, we have an MSP package for you. Contact us to discuss the right type of engagement that works best for your business.

Complete IT Management

Outsource IT management for expertise, cost savings, and focus on core business activities, ensuring security and scalability for growth.

Managed End-User Support

Access round-the-clock expert assistance across multiple channels for comprehensive end-user support, ensuring seamless operations and user satisfaction.

Managed Cybersecurity

Receive continuous 24/7 protection and monitoring to proactively safeguard against cyber threats and maintain security posture.

IT Consulting

Access strategic IT solutions to gain a competitive advantage and optimize operations for business success.

Why Choose Us

We're Best in IT Industry with 10 Years of Experience

In today's competitive landscape, a strong IT foundation is crucial for success. Here's why CNNC is your one-stop shop for all your IT solutions:

Comprehensive Expertise

Focus on Results

Experienced Team

Managed Services is a term that can mean many things to many different people. Some uses of the term managed services do not have any hint of technology at all. The term managed services, as used in the technology industry, has a precise meaning particularly for those companies who call themselves Managed Service Providers (or MSPs).

The NOC, or Network Operation Center, is usually a physical location where a MSP Alliance delivers their managed services. The NOC is the heart or nerve center of the MSP operation. Originally used by telecommunications companies, the NOC was used as a centralized place where service technicians could safely and securely work, without having to worry about disruptions of power, Internet connectivity, or other disruptive occurrences, whether caused by natural or unnatural events.

The Help Desk (sometimes called a service desk) is oftentimes confused or mistaken for a Network Operation Center (NOC). Although these two components sometimes are located in the same physical space, the help desk and NOC actually serve different functions in a service provider organization. If the NOC is the centralized area where the MSP monitors and manages objects on behalf of the customer, the help desk is also a centralized area where the MSP interacts with end-users to help them resolve issues.

RMM tools have transformed from being costly and complex during the 1990s to user-friendly and affordable solutions. They have enabled MSPs to transition from on-site technician visits to remote monitoring and management of multiple devices simultaneously, enhancing efficiency and scalability

Remote Monitoring & Management platforms (RMM) allow managed service providers to perform necessary and important IT management tasks even though the objects under management may not be physically in the presence of the MSP. Because many MSPs employ a “one-to-many” business model, physically going to each device in order to work on (or observe) it becomes problematic, not to mention expensive and challenging to scale.

Our Team

Meet Our Experienced Team Members

At CNNC, we believe our team is the heart of our success. We're not just IT specialists, we're passionate and experienced professionals who are dedicated to understanding your unique business needs.

Jeff Pettit

Co-Founder

Kerrick Williams

Co-Founder

Testimonial

What Say Our Clients!

Great service!! Fast response to a problem. Jeff has been willing to research and communicate with my program provider to resolve any problems I’ve incurred. That has been so helpful!! We are a small business and it’s hard for me to have time to be the “middle man” between program issues and do my job. It’s nice to find someone who is willing to help!! Thank you Jeff!!

Leigh Anne Nelson

Nelson Alarms Inc

Our practice has been with Computer Networks of NC for around 11 years, I believe and I highly recommend their services. They understand our IT needs and have helped us stay on top of security and privacy issues, while managing the cost of all these services.

Christina Young Harris

MBA, CMPE

Get In Touch

187 Kingswood Drive, Statesville, NC 28625